{"id":637,"date":"2018-10-11T14:23:20","date_gmt":"2018-10-11T07:23:20","guid":{"rendered":"https:\/\/irihm.sbm.itb.ac.id\/?p=637"},"modified":"2018-10-14T18:28:34","modified_gmt":"2018-10-14T11:28:34","slug":"mengukur-mutu-proses","status":"publish","type":"post","link":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/","title":{"rendered":"Tutorial Mengukur Mutu Proses dengan Variasinya"},"content":{"rendered":"<div class=\"seriesmeta\">This entry is part 9 of 9 in the series <a href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/series\/kendali-mutu-dan-biaya\/\" class=\"series-91\" title=\"Kendali Mutu dan Biaya\">Kendali Mutu dan Biaya<\/a><\/div>\r\n<p>Posting ini berisi tutorial bagaimana mengukur mutu proses dengan memperhitungkan variasi proses. Seperti dijelaskan pada posting sebelumnya, metode ini diharapkan mampu memberikan gambaran tentang mutu suatu layanan dengan lebih akurat. Selamat mencoba<\/p>\r\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"1170\" height=\"659\" src=\"https:\/\/www.youtube.com\/embed\/-uOImeYKYFY?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-US&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation\"><\/iframe><\/span><\/p>\r\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-637\" class=\"share-twitter sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Twitter (Opens in new window)<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-637\" class=\"share-facebook sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Facebook (Opens in new window)<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-637\" class=\"share-linkedin sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on LinkedIn (Opens in new window)<\/span><\/a><\/li><li class=\"share-pinterest\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-pinterest-637\" class=\"share-pinterest sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=pinterest\" target=\"_blank\" title=\"Click to share on Pinterest\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Pinterest (Opens in new window)<\/span><\/a><\/li><li class=\"share-tumblr\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-tumblr sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=tumblr\" target=\"_blank\" title=\"Click to share on Tumblr\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Tumblr (Opens in new window)<\/span><\/a><\/li><li class=\"share-email\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-email sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=email\" target=\"_blank\" title=\"Click to email this to a friend\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to email this to a friend (Opens in new window)<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/\" target=\"_blank\" title=\"Click to print\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to print (Opens in new window)<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<div class=\"seriesmeta\">This entry is part 9 of 9 in the series <a href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/series\/kendali-mutu-dan-biaya\/\" class=\"series-91\" title=\"Kendali Mutu dan Biaya\">Kendali Mutu dan Biaya<\/a><\/div><p>Posting ini berisi tutorial bagaimana mengukur mutu proses dengan memperhitungkan variasi proses. Seperti dijelaskan pada posting sebelumnya, metode ini diharapkan mampu memberikan gambaran tentang mutu suatu layanan dengan lebih akurat. Selamat mencoba<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-637\" class=\"share-twitter sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Twitter (Opens in new window)<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-637\" class=\"share-facebook sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Facebook (Opens in new window)<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-637\" class=\"share-linkedin sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on LinkedIn (Opens in new window)<\/span><\/a><\/li><li class=\"share-pinterest\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-pinterest-637\" class=\"share-pinterest sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=pinterest\" target=\"_blank\" title=\"Click to share on Pinterest\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Pinterest (Opens in new window)<\/span><\/a><\/li><li class=\"share-tumblr\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-tumblr sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=tumblr\" target=\"_blank\" title=\"Click to share on Tumblr\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to share on Tumblr (Opens in new window)<\/span><\/a><\/li><li class=\"share-email\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-email sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/?share=email\" target=\"_blank\" title=\"Click to email this to a friend\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to email this to a friend (Opens in new window)<\/span><\/a><\/li><li class=\"share-print\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-print sd-button share-icon no-text\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/\" target=\"_blank\" title=\"Click to print\"><span><\/span><span class=\"sharing-screen-reader-text\">Click to print (Opens in new window)<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[32],"tags":[167,170,169,168,166],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tutorial Mengukur Mutu Proses dengan Variasinya<\/title>\n<meta name=\"description\" content=\"Mengukur Mutu Proses, variasi proses layanan, pengaruh variasi layanan pada mutu, standar mutu proses layanan, mutu layanan kesehatan\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tutorial Mengukur Mutu Proses dengan Variasinya\" \/>\n<meta property=\"og:description\" content=\"Mengukur Mutu Proses, variasi proses layanan, pengaruh variasi layanan pada mutu, standar mutu proses layanan, mutu layanan kesehatan\" \/>\n<meta property=\"og:url\" content=\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/\" \/>\n<meta property=\"og:site_name\" content=\"Indonesian Research Institute for Healthcare Management\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/irihm\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-11T07:23:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-10-14T11:28:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@irihm\" \/>\n<meta name=\"twitter:site\" content=\"@irihm\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"irihm\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#organization\",\"name\":\"Indonesian research institute for healthcare management\",\"url\":\"https:\/\/irihm.sbm.itb.ac.id\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/irihm\/\",\"https:\/\/twitter.com\/irihm\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/irihm.sbm.itb.ac.id\/wp-content\/uploads\/2016\/04\/cropped-4.-IRIHM-2-25percent.png\",\"contentUrl\":\"https:\/\/irihm.sbm.itb.ac.id\/wp-content\/uploads\/2016\/04\/cropped-4.-IRIHM-2-25percent.png\",\"width\":512,\"height\":512,\"caption\":\"Indonesian research institute for healthcare management\"},\"image\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#website\",\"url\":\"https:\/\/irihm.sbm.itb.ac.id\/\",\"name\":\"Indonesian Research Institute for Healthcare Management\",\"description\":\"For Better Healthcare Services\",\"publisher\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/irihm.sbm.itb.ac.id\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#webpage\",\"url\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/\",\"name\":\"Tutorial Mengukur Mutu Proses dengan Variasinya\",\"isPartOf\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#website\"},\"datePublished\":\"2018-10-11T07:23:20+00:00\",\"dateModified\":\"2018-10-14T11:28:34+00:00\",\"description\":\"Mengukur Mutu Proses, variasi proses layanan, pengaruh variasi layanan pada mutu, standar mutu proses layanan, mutu layanan kesehatan\",\"breadcrumb\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/irihm.sbm.itb.ac.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tutorial Mengukur Mutu Proses dengan Variasinya\"}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#webpage\"},\"author\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#\/schema\/person\/b73395c74763b635879328b04cfb33d5\"},\"headline\":\"Tutorial Mengukur Mutu Proses dengan Variasinya\",\"datePublished\":\"2018-10-11T07:23:20+00:00\",\"dateModified\":\"2018-10-14T11:28:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#webpage\"},\"wordCount\":44,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#organization\"},\"keywords\":[\"Mengukur Mutu Proses\",\"mutu layanan kesehatan\",\"pengaruh variasi layanan pada mutu\",\"standar mutu proses layanan\",\"variasi proses layanan\"],\"articleSection\":[\"Artikel\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#respond\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#\/schema\/person\/b73395c74763b635879328b04cfb33d5\",\"name\":\"irihm\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/irihm.sbm.itb.ac.id\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/601e27c9138a79acd9ed813926198fbe?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/601e27c9138a79acd9ed813926198fbe?s=96&d=mm&r=g\",\"caption\":\"irihm\"},\"sameAs\":[\"https:\/\/twitter.com\/irihm\"],\"url\":\"https:\/\/irihm.sbm.itb.ac.id\/index.php\/author\/irihm\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Tutorial Mengukur Mutu Proses dengan Variasinya","description":"Mengukur Mutu Proses, variasi proses layanan, pengaruh variasi layanan pada mutu, standar mutu proses layanan, mutu layanan kesehatan","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/","og_locale":"en_US","og_type":"article","og_title":"Tutorial Mengukur Mutu Proses dengan Variasinya","og_description":"Mengukur Mutu Proses, variasi proses layanan, pengaruh variasi layanan pada mutu, standar mutu proses layanan, mutu layanan kesehatan","og_url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/","og_site_name":"Indonesian Research Institute for Healthcare Management","article_publisher":"https:\/\/www.facebook.com\/irihm\/","article_published_time":"2018-10-11T07:23:20+00:00","article_modified_time":"2018-10-14T11:28:34+00:00","twitter_card":"summary_large_image","twitter_creator":"@irihm","twitter_site":"@irihm","twitter_misc":{"Written by":"irihm"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/irihm.sbm.itb.ac.id\/#organization","name":"Indonesian research institute for healthcare management","url":"https:\/\/irihm.sbm.itb.ac.id\/","sameAs":["https:\/\/www.facebook.com\/irihm\/","https:\/\/twitter.com\/irihm"],"logo":{"@type":"ImageObject","@id":"https:\/\/irihm.sbm.itb.ac.id\/#logo","inLanguage":"en-US","url":"https:\/\/irihm.sbm.itb.ac.id\/wp-content\/uploads\/2016\/04\/cropped-4.-IRIHM-2-25percent.png","contentUrl":"https:\/\/irihm.sbm.itb.ac.id\/wp-content\/uploads\/2016\/04\/cropped-4.-IRIHM-2-25percent.png","width":512,"height":512,"caption":"Indonesian research institute for healthcare management"},"image":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/#logo"}},{"@type":"WebSite","@id":"https:\/\/irihm.sbm.itb.ac.id\/#website","url":"https:\/\/irihm.sbm.itb.ac.id\/","name":"Indonesian Research Institute for Healthcare Management","description":"For Better Healthcare Services","publisher":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/irihm.sbm.itb.ac.id\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#webpage","url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/","name":"Tutorial Mengukur Mutu Proses dengan Variasinya","isPartOf":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/#website"},"datePublished":"2018-10-11T07:23:20+00:00","dateModified":"2018-10-14T11:28:34+00:00","description":"Mengukur Mutu Proses, variasi proses layanan, pengaruh variasi layanan pada mutu, standar mutu proses layanan, mutu layanan kesehatan","breadcrumb":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/irihm.sbm.itb.ac.id\/"},{"@type":"ListItem","position":2,"name":"Tutorial Mengukur Mutu Proses dengan Variasinya"}]},{"@type":"Article","@id":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#article","isPartOf":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#webpage"},"author":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/#\/schema\/person\/b73395c74763b635879328b04cfb33d5"},"headline":"Tutorial Mengukur Mutu Proses dengan Variasinya","datePublished":"2018-10-11T07:23:20+00:00","dateModified":"2018-10-14T11:28:34+00:00","mainEntityOfPage":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#webpage"},"wordCount":44,"commentCount":0,"publisher":{"@id":"https:\/\/irihm.sbm.itb.ac.id\/#organization"},"keywords":["Mengukur Mutu Proses","mutu layanan kesehatan","pengaruh variasi layanan pada mutu","standar mutu proses layanan","variasi proses layanan"],"articleSection":["Artikel"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/11\/mengukur-mutu-proses\/#respond"]}]},{"@type":"Person","@id":"https:\/\/irihm.sbm.itb.ac.id\/#\/schema\/person\/b73395c74763b635879328b04cfb33d5","name":"irihm","image":{"@type":"ImageObject","@id":"https:\/\/irihm.sbm.itb.ac.id\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/601e27c9138a79acd9ed813926198fbe?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/601e27c9138a79acd9ed813926198fbe?s=96&d=mm&r=g","caption":"irihm"},"sameAs":["https:\/\/twitter.com\/irihm"],"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/author\/irihm\/"}]}},"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p7rubP-ah","jetpack-related-posts":[{"id":634,"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/10\/10\/konsep-mutu\/","url_meta":{"origin":637,"position":0},"title":"Kendali Mutu = Bandingkan dengan Standar?","date":"October 10, 2018","format":false,"excerpt":"Baru-baru ini kami belajar sesuatu dari kolega dari penyedia fasilitas pelayanan kesehatan, apa itu? Mutu adalah tingkat pemenuhan terhadap standar. Sekilas tidak ada yang aneh dengan definisi tersebut, bahkan memang begitulah definisinya dalam kebanyakan referensi. Namun aplikasi dari pandangan semacam ini perlu dicermati karena ada kecenderungan cepat berpuas diri bagi\u2026","rel":"","context":"In &quot;Artikel&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/irihm.sbm.itb.ac.id\/wp-content\/uploads\/2018\/10\/konsep-cacat.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":367,"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/03\/07\/kmkb-mulai-dari-mana\/","url_meta":{"origin":637,"position":1},"title":"KMKB: Mulai dari mana?","date":"March 7, 2018","format":false,"excerpt":"Sesuai dengan posting sebelumnya, mari kita mulai membumikan konsen KMKB ini. Satu hal yang dapat disimpulkan dari memahami berbagai perspektif tentang mutu (ringkasnya ada di sini, lengkapnya ada di acara ini) adalah Mutu tidak dapat dilepaskan dari proses. Bagaimana dengan biaya? biaya bisa jadi merupakan input dari suatu proses, tapi\u2026","rel":"","context":"In &quot;Artikel&quot;","img":{"alt_text":"Kendali mutu dan Biaya","src":"https:\/\/i0.wp.com\/irihm.sbm.itb.ac.id\/wp-content\/uploads\/2018\/03\/kmkb.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":181,"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2016\/04\/26\/efisiensi-dalam-manajemen-persediaan-di-fasilitas-kesehatan\/","url_meta":{"origin":637,"position":2},"title":"Efisiensi dalam Manajemen Persediaan di Fasilitas Kesehatan","date":"April 26, 2016","format":false,"excerpt":"Mengelola organisasi baik profit maupun non-profit umumnya tidak hanya berupaya mencapai tujuan (effectiveness\/keefektifan). Jika mengacu pada konsep Input-Proses-Output (IPO), sisi output akan berhubungan dengan keefektifan, maka sisi input yang terkait dengan efisiensi harus juga diraih.\u00a0Hal ini juga berlaku bagi fasilitas kesehatan, mulai dari puskesmas, klinik, apotek hingga rumah sakit. Indikator\u2026","rel":"","context":"In &quot;Artikel&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":390,"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/03\/13\/kmkb-proses-terkendali-proses-yang-kapabel\/","url_meta":{"origin":637,"position":3},"title":"KMKB: Proses Terkendali = Proses yang Kapabel?","date":"March 13, 2018","format":false,"excerpt":"Di ujung posting sebelumnya, disinggung tentang bagaimana stabilitas proses bergantung dari komponen masing-masing proses. Proses registrasi di Faskes A dan di Faskes B boleh jadi serupa tapi tak sama karena komponennya berbeda. Yang paling jelas adalah orangnya berbeda, layout ruangannya\u00a0 berbeda, aplikasi yang digunakan juga mungkin berbeda. Akibatnya karakter prosesnya\u2026","rel":"","context":"In &quot;Artikel&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":173,"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2016\/04\/20\/puaskah-kita-dengan-survey-kepuasan-pasien\/","url_meta":{"origin":637,"position":4},"title":"Puaskah kita dengan Survey Kepuasan Pasien?","date":"April 20, 2016","format":false,"excerpt":"Beberapa waktu yang lalu di sebuah forum kami ditanya dengan 2 pertanyaan dari 2 orang yang berbeda terkait survey kepuasan pasien. Pertanyaan pertama, \"Untuk apa membuat survey kepuasan pasien? padahal tugas utama kami para tenaga kesehatan adalah untuk memuaskan pasien. Apakah kalau pasien tidak puas berarti kami tidak becus bekerja?\".\u2026","rel":"","context":"In &quot;Artikel&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":371,"url":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/2018\/03\/07\/kmkb-memahami-proses-memerangi-variabilitas\/","url_meta":{"origin":637,"position":5},"title":"KMKB: Memahami Proses, Memerangi Variabilitas (1)","date":"March 7, 2018","format":false,"excerpt":"Jika kita bersepakat bahwa KMKB dimulai dari proses, maka tidak ada hal yang lebih penting daripada memahami proses. Ibarat teman, proses pun pada prinsipnya selalu berkomunikasi kepada kita. Sayangnya sedikit sekali dari kita yang memahami apa yang proses sampaikan. Kadang kala proses sampai 'berteriak' bahwa telah terjadi sesuatu, tetapi kita\u2026","rel":"","context":"In &quot;Artikel&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/637"}],"collection":[{"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/comments?post=637"}],"version-history":[{"count":6,"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/637\/revisions"}],"predecessor-version":[{"id":653,"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/posts\/637\/revisions\/653"}],"wp:attachment":[{"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/media?parent=637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/categories?post=637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/irihm.sbm.itb.ac.id\/index.php\/wp-json\/wp\/v2\/tags?post=637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}